Frequently Asked Questions
Everything you need to know about bringing Horsepower Home quality into your space.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. For larger furniture items requiring freight delivery, please allow 2-3 weeks for arrival and scheduling.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-refundable.
Do you offer assembly services for furniture?
Many of our larger pieces offer an optional 'White Glove Delivery' service at checkout, which includes room-of-choice delivery, assembly, and removal of packaging materials.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger home investments.
How can I track the status of my shipment?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.
Are your products covered by a warranty?
Yes, all Horsepower Home furniture pieces come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.