Returns & Exchanges
At Horsepower Home, we want you to be completely satisfied with your purchase. If your new home decor or furniture doesn't meet your expectations, you can return your items within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online portal with your order number and email address to select the items you wish to return and receive a return authorization.
Pack Your Items
Carefully place the items in their original packaging, ensuring all components and protective materials are included to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing